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Privacy & Security

If you access this website, your use of this or any other information constitutes your acceptance of the following terms & conditions;

Zenia Hotel.com (Zenia Hotel) is not responsible for any direct or indirect damages that may arise due to breach of contract, tort, or other reasons, due to the use of this website, the use of the site or the information and other data programs, etc. Zenia Hotel, as a result of breach of contract, tort, negligence or other reasons; does not accept any liability for interruption of the transaction, error, negligence, interruption. Zenia Hotel does not accept any legal and criminal liability that may arise if users use personal information such as IP address, e-mail address, user name belonging to someone else by using the website.

Zenia Hotel reserves the right to change, reorganize, stop the publication of all kinds of services, products, terms of use and information available on this site and site extension without prior notice. Changes take effect at the moment of publication on the website and it is the responsibility of the users to follow the changes. These changes are deemed to have been accepted with the login of the site. These conditions also apply to other linked web pages.

Zenia Hotel has the right to reach the user for communication, marketing, advertising, promotion, notification and other purposes by letter, e-mail, SMS, phone call and other means through the address, e-mail address, fixed and mobile telephone lines and other contact information written by the user in the registration form of the site or updated by the user later. By accepting this agreement, the user accepts and declares that Zenia Hotel may engage in the above-mentioned communication activities for him/her, unless otherwise notified in writing. By approving this Agreement, the User agrees that all information shared with Zenia Hotel belongs to him/her and that this information may be shared with all Zenia Hotel partners in order to carry out sales and marketing activities and to ensure appropriate notification to all means of communication.

For membership cancellation and account deletion on the website, the user can submit their request by filling out the contact form. If the user terminates his/her membership, his/her authorization to access the website will be revoked irrevocably. Zenia Hotel reserves the right to delete any record of the user account terminated by the user itself. The User may not claim any rights or compensation for deleted records.

You can easily and free of charge unsubscribe from the commercial message sending list by unchecking the “Would you like to be informed about Zenia Hotel discounts and campaigns?” and “Would you like to subscribe to Zenia Hotel Newsletter?” in the membership information section in the user account at Zenia Hotel.

This website may contain links or references to other websites that are not under the control of Zenia Hotel.

Zenia Hotel is not responsible for the content of these sites or any other links they contain.

Zenia Hotel is the owner or licensee of the general appearance and design of this website and all information, images, Zenia Hotel brand and other trademarks, domain name www.zeniaotel.com, logos, icons, demonstrative, written, electronic, graphic or machine-readable technical data, computer software, applied sales system, business method and business model (“Materials”) and all related intellectual and industrial property rights (“Materials”) and are under legal protection. No material on the website, including code and software, may be modified, copied, reproduced, translated into another language, republished, uploaded to another computer, posted, transmitted, presented or distributed, including code and software, without prior permission and acknowledgement of source. The whole or part of the website may not be used on any other website without permission. Actions to the contrary entail civil and criminal liability.

All other rights of Zenia Hotel not expressly stated herein are reserved.

PRIVACY AND SECURITY OF YOUR MEMBERSHIP INFORMATION

All the information you have entered to become a member of our website (zeniaotel.com) will be used by our company for the purposes of 3rd will not be shared with party companies or individuals. Only you can access and change all the information you provide when you become a member. If you keep your member login information secure, it is not possible for others to access and change information about you.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders who shop on our shopping sites. Kredi kartı bilgileriniz hiçbir şekildesistemimizde saklanmamaktadır.

There are two things to look out for to know that you are on a secure site when you enter the trading process; One of them is a key or lock icon in the address bar of your browser. This means you are on a secure website and all your information is encrypted and protected. This information will only be used in connection with the sales transaction process and in accordance with your instructions. Information about the credit card used during shopping is encrypted with 256 bit SSL (Secure Sockets Layer) protocol independently from our shopping sites and delivered to the relevant bank for questioning. If the availability of the card is confirmed, the shopping will continue. Since no information about the card can be viewed and stored by us, third parties are prevented from obtaining this information under any circumstances.

The reliability of the payment / invoice / delivery address information of orders placed online with credit card is audited by our company against Credit Card Fraud. Therefore, customers ordering from our shopping sites for the first time must first confirm the accuracy of their financial and address/telephone details before their order can proceed to the supply and delivery stage. Bu bilgilerin kontrolü için gerekirse kredi kartı sahibi müşteri ile veya ilgili banka ile irtibata geçilmektedir.

Internet shopping sites with an information hotline or customer care service and clear address and telephone details are more preferred nowadays. In this way, you can get detailed information about all the issues you have in mind, and you can get healthier information about the reliability of the company that provides online shopping services.

Note: We recommend that you pay attention to the company’s full address and telephone number on internet shopping sites. If you are going to shop, write down all the phone / address information of the store where you buy the product before you shop. If you don’t trust them, confirm by phone before shopping. All information and contact details of our company are clearly stated on all our online shopping sites.

E-MAIL SECURITY and ADVICE

Never include your credit card number or passwords in any e-mail you send to our Customer Service regarding any of your orders. As zeniaotel.com Family, we never ask for “Credit Card” information from our valued customers. Please pay attention to the e-mails you receive, otherwise the information contained in the e-mails may be seen by third parties. Under no circumstances can our company guarantee the security of the information transmitted from your e-mails.

Your Rights as a Data Subject:

In relation to the processing of your Personal Data, you may apply to Mets Pazarlama (zeniaotel.com) as the data controller in accordance with Article 11 of the Law No. 6698 on the Protection of Personal Data; Pursuant to the Article, you may benefit from the following rights:

  1. Learn whether your personal data is being processed or not,
  2. Requesting information if your personal data has been processed,
  3. To learn the purpose of processing your personal data and whether they are used in accordance with their purpose
  4. To know the third parties in Turkey or abroad to whom your personal data are transferred,
  5. To request correction of your personal data in case of incomplete or incorrect processing,
  6. 7 of the Law; To request the deletion or destruction of your personal data within the framework of the conditions stipulated in Art;
  7. Request notification of the transactions made pursuant to subparagraphs (4) and (5) above to third parties to whom your personal data have been transferred
  8. Object to the occurrence of a result to your detriment by analyzing the processed data exclusively through automated systems, and
  9. In case you suffer damage due to the processing of your personal data in violation of the Law, to demand the compensation of the damage,

You can send your requests for your rights listed above to the e-mail address info@zeniaotel.com in accordance with your clear information that will enable the identification of your identity and membership information, and send a signed copy of your petition to KIZILSARAY MAH.76.SK. NO: 34/A Muratpaşa / ANTALYA address in person with documents identifying your identity, or you can send it through a notary public or other methods specified in the Law. Depending on the nature of your request, your applications will be finalized free of charge as soon as possible and within thirty days at the latest; however, if an additional cost arises, the Company reserves the right to charge you a fee according to the expenses to be determined in accordance with the Personal Data Protection Rules.